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Content, knowledge base & tutorials

Help and support resources available in RepOtz.

The public site offers several content pages, in French, English and Spanish:

  • Home (/): product overview and social proof.
  • Features (/features): tour of features.
  • Reputation optimization (/reputation-optimization): the RepOtz approach.
  • Optimization vs Reputation management (/reputation-optimization-vs-reputation-management): the difference between the two.
  • The RepOtz framework (/repotz-framework): the method.
  • Pricing (/pricing): the Plans grid (read dynamically from Plans configuration).
  • Free audit (/audit): the entry point for leads (see Reputation audit).
  • Free tools (/tools): see Free public tools.
  • Privacy policy (/privacy-policy) and Terms of service (/terms-of-service): legal pages, linked in the footer (see Account & data).

This knowledge base is published publicly on kb.repotz.com (link in the site footer) and also serves as source for support assistants: the same content serves as both an online help center and reference for the bot. Help also comes through in-app tutorials and the “Other ways to reach us” button on the site chat assistant (WhatsApp, Messenger, email and live chat). Once logged in, the assistant is also present in the dashboard, where it reads your account status to answer precisely (without ever modifying anything on your behalf); live chat with the team remains accessible from its “Other ways to reach us” button. See General FAQ.

Guided tours support key workflows (campaign creation, first QR code) directly in the dashboard. Tutorials can be hidden once completed. Short videos are not yet available; they may supplement these guided tours later.

The blog is accessible directly on the site under /blog: a paginated article grid and a detail page per article. Articles continue to be written and managed in WordPress transparently; the V2 site displays them in read mode (via the WordPress API) with SEO and social sharing (the article image accompanies the shared link).

The blog can also be browsed by category: WordPress categories that contain at least one article appear as filters above the grid, and each has its own page /blog/category/{category} (also paginated). The category printed on an article card or at the top of an article is clickable and leads to that page. Case studies thus have their dedicated page, to which the “Read all case studies” button on the home page points.

Articles are published in English. When the visitor views the site in another language, automatic translation may be applied (depending on configuration); a label then indicates that the content has been automatically translated.

Q. Where can I find help to get started? A. Via the guided tutorials in the dashboard (campaign creation, first QR code), the support assistant and email contact.

Q. Are help resources translated? A. Yes, the interface and tutorials are in French, English and Spanish.